3 day service £4.99. 2 day service £6.99. Next day service £8.99. Saturday service £10.99. Late deliveries up to 9pm during peak time (Christmas).
You can also choose your exact delivery date for delivery of up to 90 days in the future.
If item/s are out of stock, or more is ordered than we currently hold, then a date will be shown in the basket when we expect to have stocks replenished and when we can fufill your order.
UK 2 to 3 Day Service Areas:
For deliveries to remote areas of the UK such as the off-shore Islands, Northern Ireland, Scottish Highlands, Isle of Man etc we offer a 2-3 day delivery service. Isles of Scilly can take up to 4 days.
Proof of Delivery:
If you/chosen recipient, is not at home to accept delivery, our couriers will try and leave the order with your neighbour/s. UK orders are not left unless the carrier can obtain a signature or, where we are given specific delivery instructions at the time of order to include leave in the porch/behind garage, in wheelie bin etc. This is at your own risk. This information may be given during our checkout section by filling in the 'courier instructions' field, and your instructions will be carried out automatically, although we do not guarantee a third-party courier's service in this regard.
We strongly recommend the following three points to help us ensure timely deliveries: Supply us the recipient's telephone number for both UK and European deliveries. This is an optional field for inputting during our checkout section for use in case the recipient or associate is not in to sign for the goods, or in the case of remote and hard to find addresses such as office suites and properties off the beaten track etc. Check the recipient's postcode is correct. Input your telephone number during our checkout section as the sender of goods to assist us in informing you at the earliest possible time of an unforeseen problem, such as a breakage or an address not found.
All the costs of duty and shipping are shown in the basket when ordering and you will not be responsible for any further costs when the goods enter the USA. Cuban products can not be shipped.
We are unable to ship to the following states due to restrictions on the shipping of alcohol... Alabama, Alaska, Arkansas, Iowa, Kentucky, Minnesota, Mississippi, New Hampshire, North Dakota, Pennsylvania, South Dakota or Utah.
Rest of the World:
Deliveries take between 5 and 12 days, depending upon the distances involved. Telephone numbers MUST be given for the recipient. You are responsible for any customs clearance and tax issues. You may be requested to pay by Bank Transfer not credit or debit card.
NB You are responsible to ensure alcohol deliveries are permissible in your country/state. We cannot be held responsible should customs clearance refuse entry of your delivery. You may be liable to pay local state taxes and duties upon arrival in your country. Any additional charges are the buyers responsibility as we have no control over these charges and cannot predict what they may be.
Australia & South Africa - the recipient will have to pay tax and duties on arrival into your destination country.
You should contact your local Customs Department if you require further information.
To track your order, please contact us by telephone and a member of our customer service staff will be happy to assist you. We are unable to accept courier instructions for overseas shipment, such as leave in porch, so please ensure the recipient will be at home or work to accept delivery.
Deliveries to the USA are subject to a maximum of 12 bottles per order.
European deliveries take 2-3 days from date of order when being sent to cities and major towns. For all other areas of the country chosen, please allow up to 5 working days for delivery.
Deliveries will be made between Monday and Friday and in the hours between 0900 and 1700.
Two attempts will be made to deliver before the goods are returned to us.
To track your order, please contact us by telephone and a member of our customer service staff will be happy to assist you.
We are unable to accept courier instructions for overseas shipment, such as leave in porch, so please ensure the recipient will be at home or work to accept delivery.
The recipients telephone number must be included on all orders. Need Help?
Should you require further information regarding our delivery options or a current order due for delivery, please contact us during our normal UK office working hours of 9.00am to 5.00pm, Monday to Friday.
Alternatively, email us with any query or concern with regards to deliveries and we will respond within two working hours and suggest you leave your telephone number for further expediency of any request.
NB You are responsible to ensure alcohol deliveries are permissible in your country. We cannot be held responsible should customs clearance refuse entry of your delivery. You may be liable to pay local state taxes and duties upon arrival in your country. Any additional charges are the buyers responsibility as we have no control over these charges and cannot predict what they may be.